Terms & Conditions

The entry fee will allow visitors to access to all areas of activity according to the economy guidelines of Kinderland. Food, beverages, and items at K-MALL, Kinderland Store, Photo Studio are not included in the entrance fee. Upon check-in at the airport within Kinderland children and adults accompanying children receive a bracelet to wear around their wrist with a radio frequency antenna and an identification chip installed. The bracelet shall be worn at all times, cannot be swapped between visitors and can only be removed by our employees with parental authorisation at the end of their visit.

A purchased ticket must be used by the same person during its period of validity. Kinderland in its absolute discretion reserves the right to close the whole or any part of Kinderland at any time or to restrict the number of persons having access to Kinderland. Children below the age of 7 are required to enter Kinderland with the assistance of an adult person and should remain in Kinderland with their children. Children will not be allowed to leave Kinderland temporarily without their accompanying adult. Adults and any people aged 15, 16 or 17 must be accompanied by children in order to enter Kinderland. If children are 7 years or older, accompanying adults may temporarily leave Kinderland. When you receive your tickets and Kindi'es, please keep them in a safe place as we cannot be held responsible for any tickets and Kindi'es that are lost and no further compensation will be paid.

Visitors are not allowed to bring outside food, beverages, weapons and domestic animals to Kinderland. Distribution of any type of unauthorized announcements, brochures and other types of advertising materials are not allowed. All children and their accompanying adults they have to act kind and respectfully to other visitors and children. Smoking cigarettes and chewing gum are prohibited in Kinderland. Information regarding children's allergy must be given to our authorized staff. You are not allowed to use your ticket for more than one occasion. Kinderland cannot be held liable for items which, are subsequently lost, stolen or damaged. Visitors may be photographed by Kinderland’s official photographer.

By accepting these terms, you consent to the use of such images and/or recordings by us in connection with advertising, promoting Kinderland (such as on the Kinderland website, social media sites and pages, partner sites, outdoor advertising and brochures for Kinderland), and for our internal purposes, and in doing so, you allow us to edit, modify, publish and make available such images and/or recordings. Generally, adults are not permitted to enter the establishments of Kinderland.

Rules of Activity Establishments

Some establishments may have different working hours. A child is free to choose the activities that they intend to experience subject to availability and other restrictions inherent in carrying out those activities including but not limited to height, weight or age. Any kind of promotional/advertising photo-video shootings in the establishments are strictly prohibited.

Some establishments may be temporarily closed for birthdays, celebrations and special events. From time to time, some facilities or establishments may be temporarily closed due to maintenance or remodelling. Adults who have accompanied children in Kinderland are not permitted to enter activity areas whilst their child is taking part in activities within the establishments. The amount of Kindi'es which can be earned or spent in Kinderland may vary by area of activity.

Terms and conditions

By using the Kinderland website, you clearly state that you will comply with the following conditions and all existing laws and regulations governed by the laws of the Republic of Azerbaijan.

  The logos on the Kinderland website are registered trademarks of the Kinderland website and may not be used without the prior written permission of Kinderland.

  The content and software of this website are the property of Kinderland and are protected by copyright. Except as expressly provided in the limited licensing terms and conditions of these Terms and Conditions, Kinderland will not infringe any express or implied rights relating to its trademarks, copyrights or other personal information.

  Users have the right to access all pages of this website and store the information contained therein for their own personal use. Under no circumstances may users duplicate, download, publish, modify or otherwise distribute a copy of the material on the website for any purpose.

Refund Policy

  The purchased ticket can be returned only if the customer notifies 3 hours before the session. Within 5 working days after the customer's request, Kinderland applies to the bank for a refund and the bank refunds the payment to the customer's card account within the specified period.